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Terms and Conditions of Number One Shoes
Customer Feedback Promotion.

  • Information on how to enter and the prizes form part of these Terms and Conditions. Participation in Number One Shoes Customer Feedback Competition ("Competition") is deemed acceptance of these Terms and Conditions.
  • Promoter

  • The promoter is Feedback ASAP Pty Ltd (ABN 53 146 056 331) Level 3, 24 Albert Road, South Melbourne VIC 3205.
  • Competition Period

  • The period of this Competition begins at 12:00:00am (New Zealand time) on 1st July 2019 and ends at 11:59:59pm (New Zealand time) on 30th June 2020. ("Competition Period").
  • Eligibility to Enter

  • Entry is only open to New Zealand residents aged 18 years and over who are current or former customers of Number One Shoes and have been requested to give feedback via (a) promotional SMS from the Promoter or (b) promotional email from the Promoter.
  • Employees (and their Immediate Family Members) of the Promoter or Number One Shoes, or any related body corporate of the Promoter or Number One Shoes, as well as any agency associated with this Competition are ineligible to enter. Immediate Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
  • How to Enter

  • To enter the Competition, an eligible entrant must complete one of the following mechanics during the Promotional Period:
  • SMS Entry: (i) reply to the SMS that they receive from the Promoter with the word 'YES' in their reply SMS to receive an instant automatic call back. The automatic call back will be an automated phone survey; and (ii) answer all questions in the automated phone survey as prompted. SMS entry cost will vary dependent on the mobile network used. SMS entries via the Internet are ineligible.
  • 0800 Entry: (i) call the designated 0800 number (0800 453 137 ) sent to them in the SMS they receive from the Promoter; and (ii) answer all questions in the automated phone survey as prompted including their contact phone number (mobile phone number). The entry when calling the 0800 number is free from a landline.
  • Website Entry: (i) click on the link provided in the email or sms that they receive from the Promoter to be directed to the promotional website; and (ii) input the requested personal details and answer all the questions in the survey as prompted on the promotional website, and submit the fully completed survey.
  • For the sake of clarity, the entrant will be the person whose name is registered on the Number One Shoes account relevant to the mobile phone number submitted on entry (for 0800 entry) or the mobile phone used to enter (for SMS entry).
  • Only one (1) entry permitted per feedback request.
  • Prize Draw

  • Entries open and close for the draw on the dates and times specified in the table below. The prize draws will be conducted by Feedback ASAP Pty Ltd Level 3, 24 Albert Road, South Melbourne VIC 3205 Australia at 1:00pm New Zealand time.
  • Prize Draw Entries Open Entries Close Draw Date
    1 12:00:00am (New Zealand time) 1 July 2019 11:59:59pm (New Zealand time) 30 on September 2019 8 October 2019
    2 12:00:00am (New Zealand time) 1 October 2019 11:59:59pm (New Zealand time) on 31 December 2019 8 January 2020
    3 12:00:00am (New Zealand time) 1 January 2020 11:59:59pm (New Zealand time) on 30 March 2020 8 April 2020
    4 12:00:00am (New Zealand time) 1 April 2020 11:59:59pm (New Zealand time) on 30 June 2020 8 July 2020
  • Each winner of each Prize Draws Period will be notified by telephone or email within two (2) days of the draw and their name will be published on the Number One Shoes website within 7 days of the draw.
  • Prize

  • The first valid entry drawn in each prize draw will win $1,000 in Number One Shoes Gift Cards.
  • . Each prize will be sent to each Prize Draw winner via courier. The prize is valid for 5 years from the date of drawing.
  • Any ancillary costs associated with redeeming the $1,000 in Number One Shoes Gift Cards are not included. Any unused balance of the gift cards will not be awarded as cash.
  • Unclaimed Prize Draw/s

  • If a prize is still unclaimed after three calendar months of the original prize draw, the Promoter will conduct a further draw for the prize, subject to any directions from any regulatory authority. The unclaimed prize draws will be conducted at 1:00 pm New Zealand time 8 January 2020 (Prize draw 1), 8 April 2020 (Prize draw 2), 9 June 2020 (Prize draw 3) and 8 October 2020 (Prize draw 4).
  • Each winner of an unclaimed prize draw will be notified by telephone or email within two (2) days of the draw. Each winner's name will be published on the Number One Shoes website within 7 days of the unclaimed prize draw.
  • General

  • This is not a game of skill. The single prize winner from each Prize Draw Period will be selected by Feedback ASAP Pty Ltd at random through an automatic selection process.
  • Incomplete entries will be deemed invalid and removed from the draw. The promoter's decision is final and no correspondence will be entered into.
  • The total value of the prize pool is NZ$4,000 in Number One Gift Cards.
  • The prizes are not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash).
  • Subject to the unclaimed prize draw clause 14, if for any reason a winner does not take possession of their prize by the time stipulated by the Promoter, then the prize will be forfeited.
  • Each draw will be conducted by Feedback ASAP, Level 3, 24 Albert Road, South Melbourne, Australia, 3205.
  • Any entrant (who the Promoter automatically enters into the Competition when they provide Feedback) who no longer wishes to participate in the Competition can email support@feedbackasap.com and request for their entry to be removed from the relevant draw.